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Xfinity Community Forum. TV. X1. getting boot then case. app... U. user_9ydkz0. 1 Message. Saturday, October 7th, 2023 10:39 PM. getting boot then case. app says box offline. cable froze in middle of a show. never came back. did all things prior to reboot. got boot then case. tried to boot through app which said …Dolby 5.1 surround sound. I have been a xfinity customer for about 5 years, moving from another area and cable company. One thing that has bothered me for some time is the audio feed from most if not all channels. It really came to light when I tried the free trial of sling tv last night. I was watching a version of the …For the past month like many of you each morning the Xfinity box was stuck on Boot and the tv was on the welcome screen. Going to the remote settings/device settings/Power Preferences/ “Restart” also got stuck on Boot like in the morning. What fixed this was going to the iPhone app “Xfinity My Account” then selecting TV, Troubleshoot ...This article provides instructions on pairing your X1 Wireless TV Box, Flex streaming TV Box (Xi5, Xi6, or XiOne), or your XG1v4 X1 TV Box with a Bluetooth device. This will allow you to stream audio to the device from your TV Box.Comcast Digital Voice or the new XFINITY Voice phone services can be used to send and receive faxes for your home business or personal needs. Comcast Digital Voice also provides ca...Comcast can no longer say it has the "fastest internet in America" in ads to cast superiority over rival services like Verizon FiOS By clicking "TRY IT", I agree to receive newslet...Get Directions. 30 Mall Drive West. B28C-5. Jersey City , NJ 07310. Xfinity Store by Comcast. Open today at 10:00 AM. View Store Details. Get Directions. Come visit your NJ Xfinity Store by Comcast at 899 Saint George Ave. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY services!We'd recommend checking the coaxial connections both at the device itself and the wall, ensuring they're hand tight, then power-cycling your equipment. You can find troubleshooting tips and tricks on our support pages here; https://comca.st/3gILDPvAll Comcast cable boxes include a remote control when they are rented from Comcast. By default, the remote control is programed to work with the cable box, an RCA television and a...Jun 2, 2022 · Hi there @sgrantmeister!Thank you for reaching out to Xfinity on Forums! I understand the importance of having the DVR function work the proper way. When I'm watching my sports and need to go take care of a few tasks, I don't want to miss a second so I pause it. Visit the newly redesigned Xfinity Retail Store to explore everything Xfinity has to offer. Experience TV, Internet, Voice, Home, and Mobile innovations in a totally interactive environment. You can also pick up, drop off or exchange equipment, pay your bill, subscribe to Xfinity services and get help from our knowledgeable staff at either Xfinity Retail …Mar 30, 2021 · To Set Up Your Clock Display. Press Menu twice on your silver Comcast remote control. Select Setup. Select Cable Box Setup. Use the arrows on the remote to select Current Time under Front LED Display. Press OK/Select on the remote. I no longer work for Comcast. 3 years ago. 0. To send a "direct message" / "private message" message to Xfinity Support: • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. I am an Official Xfinity Employee. Select Try Again on screen. Ensure all your TV connections are still tight, if applicable. Unplug the TV Box for one to two minutes, then plug it back in. If you can't unplug the TV Box, say “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable. For more information, please see Restart ... Oct 26, 2023 · 1. Why is my Xfinity TV box not turning on? If your Xfinity TV box is not turning on, there may be an issue with the power supply. Make sure the power cord is securely plugged into an electrical outlet and the back of the box. You can also try unplugging the box from the power source for about 30 seconds and then plugging it back in to reset it. Sunday, February 28th, 2021 8:00 AM. Closed. TV says "no signal" but cable box on and working. I received my equipment yesterday and everything installed fine. The issue is …Hi there @sgrantmeister!Thank you for reaching out to Xfinity on Forums! I understand the importance of having the DVR function work the proper way. When I'm watching my sports and need to go take care of a few tasks, I …Get Directions. 1367 W Eight Mile Road. Detroit , MI 48203. Xfinity Store by Comcast. Closed, open tomorrow at 10:00 AM. View Store Details. Get Directions. Come visit your MI Xfinity Store by Comcast at 27701 Harper Ave. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY services!So the tech said it is the X1 box and replace it with a different model. It now a[[ears to work on all of the streaming services I mentioned except Discovery+ which Xfinity is still working on. The following was the original X1 box and the replacement X1 box. ORIGINAL BOX. XG2v2-S. Samsung SX022ANM. REPLACEMENT BOX . XG2v2-P. …We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies.Since installation, using Xfinity via the X1 box is excruciatingly slow. Loading Disney+, Netflix, or Paramount+ takes 60+ seconds just to get to the "home" screen. Then, trying to select anything forces you to wait a few seconds for a button click on the remote before it actually happens on the screen. Even just pulling up …I can assist with troubleshooting your X1 box issue. To get started, please send me a private message and include your full name so I can assist you. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me. 0.1831 Palm Beach Lakes Blvd. Ste D01. West Palm Beach , FL 33401. Xfinity Store by Comcast. Open today until 7:00 PM. View Store Details. Get Directions. Come visit your FL Xfinity Store by Comcast Branded Partner at 277 SW Port St Lucie Blvd. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY …The Apple TV+ app is rated as TV-MA, so locking TV-MA under X1 Settings > Parental Controls > TV Rating Locks will also require the use of a Parental Control PIN to access. In addition, Apple TV+ has its own parental control settings you can access and modify. Note: Once the Apple TV+ app is launched, your X1, Xumo Stream Box, or Flex parental ...Xfinity Community Forum. TV. X1. getting boot then case. app... U. user_9ydkz0. 1 Message. Saturday, October 7th, 2023 10:39 PM. getting boot then case. app says box offline. cable froze in middle of a show. never came back. did all things prior to reboot. got boot then case. tried to boot through app which said …The Xfinity remote should be paired to control your TV. Launch the Samsung Hub, select Source, highlight TV, press up and enter to Set Up TV. Follow the prompts and add/confirm all your devices. (NOTE: Running Setup TV does NOT perform a Factory Reset. It only resets the way your TV interacts with HDMI devices.Turn off the TV’s power and unplug it first. Then remove the HDMI cable from either the box or the television (it doesn’t matter which). Turn the TV back on and plug it back in. Finally, turn the HDMI back on and make sure the TV is connected to the HDMI 1 input channel.Please see the list below for the most common On Demand error codes and possible troubleshooting steps you can take for resolving them. If you’re an Xfinity X1 …1831 Palm Beach Lakes Blvd. Ste D01. West Palm Beach , FL 33401. Xfinity Store by Comcast. Open today until 7:00 PM. View Store Details. Get Directions. Come visit your FL Xfinity Store by Comcast Branded Partner at 277 SW Port St Lucie Blvd. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY …Aug 24, 2022 · To reset a Comcast signal through the help menu: Open the Settings menu. Navigate to Help > System Refresh. Choose Refresh Now and hit OK. The cable box will now begin a system refresh. …. After the refresh finishes, the box will automatically restart. More items…•Apr 6, 2022. A common fix for DVR issues can be a system refresh, and the app will walk you right through it! Just click TV on the Overview screen, tap the TV you're troubleshooting, then troubleshoot. All of a sudden pause, rewind, for functions stopped working. I have tried disconnecting and reconnecting box. I have tried …Select Try Again on screen. Ensure all your TV connections are still tight, if applicable. Unplug the TV Box for one to two minutes, then plug it back in. If you can't unplug the TV Box, say “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable. For more information, please see Restart ...First, locate the connection between the cable and the wall, and twist it to the right as far as it will go. A good rule to go by is "finger-tight." Make it as tight as you can without the help of a wrench or tool. Next, find the point where the cable connects to the back of your equipment. Again, twist the connection to the right, finger-tight.The link: https://comca.st/3tH8KPj is helpful in managing your DVR. 1. While in TV Listings, highlight the TV series you want to record, press the Record button on your XFINITY remote twice and select the Series Recording option. 2. You can also press the Info button, select the Record icon from the Program …Aug 24, 2022 · To reset a Comcast signal through the help menu: Open the Settings menu. Navigate to Help > System Refresh. Choose Refresh Now and hit OK. The cable box will now begin a system refresh. …. After the refresh finishes, the box will automatically restart. More items…•Apr 6, 2022. Dec 11, 2022 · My large box is displaying the word cast; how do we remove it? Oct 26, 2023 · 1. Why is my Xfinity TV box not turning on? If your Xfinity TV box is not turning on, there may be an issue with the power supply. Make sure the power cord is securely plugged into an electrical outlet and the back of the box. You can also try unplugging the box from the power source for about 30 seconds and then plugging it back in to reset it. Learn how to change or reset your password.Nov 9, 2023 · By understanding the various Xfinity box models, you can confidently identify which one you have and take full advantage of its features and capabilities. Physical Features: Examining The Exterior Of Your Xfinity Box. When it comes to identifying your Xfinity box, one of the easiest ways is to examine its physical features. With that said, in my experience, the cables themselves give out more often than the plug on the back of the box. If you need further assistance, just let us know. You can locate the nearest store and schedule an appointment, here - https://comca.st/3Ib0zAP. I am having a problem with signal drop on my tv and I have isolated the problem to the ...Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom ...Get Directions. 2802 Plainfield Rd. Joliet , IL 60435. Xfinity Store by Comcast. Open today until 7:00 PM. View Store Details. Get Directions. Come visit your IL Xfinity Store by Comcast at 2727 W 75th Street. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY services!3. Try the reset button in the back of the modem, push in and hold for 10 sec. . if that don`t work close your tv box off and then on again.. if your screen is blackout and no sound could be the tv. if you have a power adapter for the box disconnect it, then reconnect it to the power outlet.Dec 2, 2022 · Once your cable box is connected to the internet, you should be able to access the YouTube app and use it as usual. If you are still unable to access the YouTube app, you may need to restart your cable box and try again. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies. Whenever I try to watch a movie on HBO max I get a message that my subscription cannot be verified. If I look at the settings in the app (from my Xfinity TV box) it says my HBO max subscription through Xfinity has expired. I pay for HBO and am able to watch HBO channel and HBO on demand. Just the HBO max account stuff is glitched.4 years ago. As many people have found out the "Power off" feature has never really turned the power off the box just goes into a sleep mode and if the TV is left on a screen saver now will come on after whatever time you have selected. In my area comcast has changed the term "Power Down" to "Sleep Mode". I …The TV still will not recognize the box - it says "no signal" and tells me to power on the source device (i.e., the Xfinity box). Here is the weird part. When I plug the XFinity box into my Xbox One, I am able to use the cable guide / get a signal and watch TV through the Xbox One, on any of the HDMI ports, using any of the …We replaced the cable box once again. In troublshooting I noticed that if you go to the xfinity button, devices, video, there is an icon that shows what kind of TV the xfinity box sees. If it says Samsung TV everything works, when it says unrecognized you either get perfect picture and NO sound, or a 640x480 size picture with sound. Prepare for your upcoming move online and stay connected to fast WiFi, TV, and more. Schedule a move. Get help in person. Find an Xfinity store or service center near you. Locate a store. Resolve Xfinity issues without needing a phone call. Pay your bill, get support, or connect with an agent with Xfinity Assistant. Support TV & Streaming. Restart your X1 TV Box. When troubleshooting an issue with your Xfinity X1 TV Box, you may be directed to restart the device or you may resolve it online with a system refresh. The easiest way to restart your TV Box is to say “Restart TV Box” into your Xfinity Voice Remote. Step 5: Reboot. The last step is simply to reboot the cable box. Unp Support TV & Streaming. Fix your TV service using the Español. Troubleshoot your Xfinity On Demand issue from a list of common error codes.Learn More. Access to Peacock, Netflix, YouTube, Hulu, Spotify, ESPN Deportes, ESPN3, Pandora, iHeartRadio and Prime Video on Xfinity X1 requires an eligible set-top box with Xfinity TV and Internet service. Subscriptions required to access Peacock, Netflix, Hulu, Spotify, Pandora, Amazon Prime Video, and Disney+. Peacock Premium is $5.99/month. Hi there @sgrantmeister!Thank you for reaching out to Xfinity on Foru A common fix for DVR issues can be a system refresh, and the app will walk you right through it! Just click TV on the Overview screen, tap the TV you're troubleshooting, then troubleshoot. All of a sudden pause, rewind, for functions stopped working. I have tried disconnecting and reconnecting box. I have tried … The Wireless TV Box can be placed anywhere it can maintain a wireless connection to your wireless gateway or WiFi Boost Pods. When activating the X1 Wireless TV Box for the first time, make sure you’re pointing the Xfinity Voice Remote at the front of the X1 Wireless TV Box and are less than ten feet away from it during the activation set up ... Best. AutoModerator • 1 yr. ago. We have made changes...